FAQ

  • Do you offer gift cards?

    Yes! Digital and physical gift cards are available — perfect for birthdays, holidays, or as a thoughtful gesture of self-care for someone you love.

  • What makes Royal Touch Wellness different from a spa?

    We center our services around community care, cultural wellness, and intentional touch. Unlike generic spas, our approach is personalized and designed to address the unique needs of Melanated Matriarchs and our broader community.

  • Do you offer group or corporate wellness sessions?

    Yes! We provide workplace wellness massage packages and can also create custom group wellness workshops for events, retreats, or special occasions. Contact us for details.

  • What products do you sell?

    Royal Touch Wellness creates hand-crafted body care and self-care items, including:

    Massage oil candles

    Herbal scrubs & soaps

    Pain salves

    Loofahs & wellness accessories
    Members receive 10% off products.

  • Do you accept health insurance or HSA/FSA cards?

    We do not currently bill insurance directly. However, if you have an HSA or FSA card, you may be able to use it for massage therapy depending on your plan. Please check with your provider.

  • What is your cancellation policy?

    We ask for at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations or no-shows may be charged a fee to honor the therapist’s time.

  • What should I expect during my first massage?

    When you arrive, we’ll talk briefly about your needs and any areas you’d like me to focus on. You’ll undress to your comfort level (many clients keep undergarments on), and you’ll always be covered with a sheet or blanket except for the area being worked on. The goal is for you to feel safe, comfortable, and cared for.